5 Tips for Choosing a Managed Services Provider for Your Business
There are numerous managed service providers to choose from. Some places provide excellent service, while others do not. Finding the right team to manage your IT infrastructure on a monthly basis isn’t always easy, but if you follow these five steps, you’ll have the peace of mind that comes with knowing you have the right virtual IT team on hand to keep you productive and secure 24 hours a day, seven days a week.
The way we interact with technology has fundamentally changed in both our personal and professional lives. Running a business without an in-house IT department was unthinkable just five years ago. Businesses can now set up and run their operations without the need for expert help thanks to today’s SaaS and PaaS technologies. The once-reliable “IT guy” is now in perilous perilous perilous perilous perilous perilous perilous perilous perilous perilous perilous perilous perilous Is he or isn’t he?
Smart CIOs and tech leaders can retrain, re-engage, and refocus their teams on nourishing and improving business operations as technology evolves by using these “survival tips” from Power Consulting Managed IT Services.
#1 Don’t undervalue the value of experience.
Every day, it appears that new IT firms and consultants emerge. As you might expect, not all businesses offer the same level of service. When it comes to managing your IT infrastructure and ensuring the security of your sensitive business data, you can’t put your trust in just anyone. Make sure you choose a managed services provider with a track record of assisting businesses in removing the headaches of IT management. Syntax, one of North America’s leading managed IT services providers, has demonstrated industry expertise and a reputation for treating each client as a strategic partner while easing the complexities of infrastructure management.
#2 Have they previously worked with businesses of your size?
When it comes to deploying IT support, size does matter. Whether you run a small business or oversee a global corporation, selecting a managed services provider that has successfully worked with businesses of your size is critical. Because the challenges that small businesses face differ from those that corporations face, you’ll need someone on your team who has experience managing the IT needs of businesses just like yours.
#3 Verify that they provide monitoring 24 hours a day, seven days a week.
Someone should be monitoring your network at all times and ready to respond if something goes wrong. Simply put, continuous monitoring is required. Any managed services provider who does not provide 24-hour monitoring should be avoided. Aside from 24/7 monitoring, the best managed service providers guarantee an emergency response time, so you know you’ll get help as soon as you need it.
#4 Avoid signing an annual contract.
Because your business is always changing, your technology requirements today may not be the same as they are in six months. Part of the reason you don’t want to sign an annual contract with your managed services provider is because of this. You must be able to switch plans or providers if your needs change or if you are dissatisfied with the level of service provided by your IT provider. Look for a company that offers pay-as-you-go service plans on a month-to-month basis.
#5 The cost is important.
While price should never be the only consideration when selecting a managed services provider, the reality is that it is. If you spend more on your managed service plan than you need to, your business will not be profitable. Spend some time comparing pricing plans from IT Consulting Companies in Chicago. Look for a managed services provider that offers pay-as-you-go pricing so you know exactly how much you’ll be paying each month.
When selecting a managed services provider for your company, take your time. If you follow these five steps, you’ll be able to find the ideal IT partner.
Daniel Clarke is the Director of Marketing at RisingMax, a leading IT consulting Company NYC that specialises in network support and IT services for small and medium-sized businesses.